PRIVACY POLICY

 

QUINT-ESSENTIAL CREATIONS SCP, is committed to protecting your personal data.

This privacy notice applies to our clients, visitors to our website, and individuals who contact us by telephone, email or other means (including other electronic means).

As a business it is necessary for us to collect, store and process personal data about our customers and third parties who we engage with and with whom we do business.

Before we process your personal data, we are obliged to inform you of who we are, why we need to process your personal data, what we will do with your personal data and to whom we will pass your personal data.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

This Privacy Policy gives you detailed information on when and why we collect your personal data, how we use it and how we keep it secure.

Who we are

QUINT-ESSENTIAL CREATIONS SCP is the data controller for the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679) and related data protection legislation with regard to personal data we collect if you visit our website or contact us by telephone, email or other means (including other electronic means).

Contact Information

QUINT-ESSENTIAL CREATIONS SCP  

CIF: J669641667

If you have any questions regarding how we use your personal data, please contact us at: 
Telephone:     0034 653 958 714
Email:             info@creationdramastudio.com

 

How we collect your personal data

We collect your information when you decide to interact with us. This could include you sending us your details online, over the phone or in person.

We collect information in a number of ways which are listed below:

  • When you use our website to enquire about our services or to enrol your child

  • When you contact us via email to enquire about our services or to enrol your child

  • When you contact us by phone to enquire about our services or to enrol your child

  • When you contact us by post

  • When you complete our enrolment forms when enrolling your child

  • When you visit our website we use cookies to help make the experience of using our website better and to personalise the service you receive from us – this means we will remember your previous visits and track the pages on our website that you visit. For more information please see our Cookie Policy.

What types of personal data we collect

We only collect the information that is necessary to carry out our business, provide the particular service you’ve requested and/or to keep you informed.


Information we obtain directly from you


When you register on our website, or contact us to enquire about a service, to enrol your child or attend an event, by post, email or phone we need may need to collect the following information;

  • Your Name

  • Your Child’s Name

  • Your Email Address

  • Your Child’s Date of Birth

  • Contact phone number(s)

  • Your Child’s Medical Information

  • Address(es)

  • Your ID number (Passport, NIE, DNI)

 

In some circumstances we will request your consent to use certain information for specified purposes. In such circumstances you will have the free choice to give, refuse or withdraw consent. In the case of personal data relating to a child under the age of 16, we will require the consent of a parent or legal guardian.

Individuals aged 16 or over may give, refuse or withdraw consent (whether the consent was originally given by themselves or on their behalf).


When visiting our website we may collect the following information:


Automatically populated IP address: a public IP address is a unique number which allows a computer, group of computers or other internet connected device to browse the internet. The log file records the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version. This information is collected to help diagnose and manage the website, to audit the geographical makeup of users, and to establish how they have arrived at the website. This is known as a cookie.

For further information please read our Cookie Policy.

 

How will the information be used?

We take your privacy seriously and your personal data is only used in conjunction with providing you with a service you have requested and the best possible care and education for your child. 

 

We use your information we collect in the following ways;

  • To carry out our business and to provide a service

  • To fulfil enrolment registration and information requests

  • Medical details are obtained to enable us to fully support your child’s welfare

  • Safeguarding and promoting the health and welfare of students ensuring students safety and security

  • Provide the best possible customer service and to help us with internal administration

  • Contact you with important information relating to your registration, such as confirming your request, reminding you of an upcoming event or letting you know about changes to the service

  • Send you updates via email about upcoming events and workshops that we think may be of interest to you

  • Email you about a specific topic you’ve requested to hear more on

Who receives your information?

QUINT-ESSENTIAL CREATIONS SCP will never share, sell, rent or trade your personal information to any third parties for marketing purposes without your prior consent.

 

The recipients of your data will be limited to QUINT-ESSENTIAL CREATIONS SCP however some of our service providers may have access to your data in order to perform services on our behalf. 

We may share your details with:

  • Service providers who work on behalf of QUINT-ESSENTIAL CREATIONS SCP for the performance of any contract we enter into with them or you, for example, payment processing, website hosting or email delivery service.

 

QUINT-ESSENTIAL CREATIONS is not responsible for the privacy policies and practices of other websites even if accessed using links from our website and recommends that you check the privacy policy of each website you visit and contact its owner or Data Protection Manager if you have any concerns or questions.


Please Note: No data transmission over the internet is 100% secure. So, we cannot guarantee the security of any information which you disclose to us and so wish to draw your attention to the fact that you do so at your own risk.

How long do we retain your data?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees and other third parties on a need to know basis. They will only process your personal data on our instructions and they are subject to a duty of confidentiality following your explicit consent.

Your rights

Your personal data is protected by legal rights.

If you don’t want us to process your data anymore or if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us by emailing info@creationdramastudio.com

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at using the details above.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

How to make a complaint

If you are unhappy with the way in which your personal data has been processed, you may in the first instance contact QUINT-ESSENTIAL CREATIONS SCP using the contact details above.

If you remain dissatisfied, we inform you that the competent body to deal with any conflicts arising from the data processing is the Spanish Agency for Data Protection, located in Madrid (28001), c / Jorge Juan, No. 6.

CREATION DRAMA STUDIO English drama workshops in Barcelona, Sitges and Castelldefels

Copyright 2019 by QUINT-ESSENTIAL CREATIONS SCP

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